Privacy

  • 1.1 We collect the following personal details from each client:

    • Personal details - Phone number, email, name, address

    • Pet details - Name, health information, service details, veterinary details

    1.2 This information will be shared with your allocated pet sitter. You will be informed of your allocated pet sitter and their contact details prior to your booking. Certain information may also be shared with professional services as required. For example; a vet, our insurers, HM Revenue & Customs. Your personal details will never be shared on to any other third parties.

    1.3 All shared information will comply with the GDPR (General Date Protection Regulation) processing of information to ensure the following lawful bases:

    • Your consent (which can be withdrawn at any point by emailing -

    • Contractual obligation

    • Public task

    • Vital interest

    • Legal obligation

  • 2.2 Your personal information will be stored for as long as necessarily needed. Your information will be stored securely on the Hannah's Furry Friends database system which is password protected.

    2.3 Under the data protection law, your rights include:

    Your right of access

    Your right to rectification

    Your right to erasure

    Your right to restriction of processing

    Your right to object to processing

    Your right to data portability

    If you make a request, we have up to 1 month to respond to this. Requests can be made via email. If you would like to make a complaint, please see the T&Cs page.

    We ensure to respect your personal data and storage of sensitive information.

  • Founder Name: Hannah White

    Email address: hannahsfurryfriends@gmail.com

    Contact phone number available on request